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CTA members tell their stories: Part 12

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Florida pharmacist links pharmacy with telework. With the shortage of pharmacists in Canada , I believe that telework can resolve certain issues and create more opportunities for pharmacists. Especially that pharmaceuticals are becoming more and more complex and technicians will cover the dispensing aspects of the profession. Pharmacy will tend to become a knowledge-based profession where frontiers will not be an issue.  Alain Vincent, Florida

Long-time teleworker still hanging in there. Thanks as ever Bob. I'm still hanging in here, now teleworking for a full ten years, initially part time and for the past 8 full time. Still with Workopolis - now for more than 5 years. Hope you are well, I just wanted to say that I read every newsletter and really enjoy what you are doing for us all out there. Interesting about the change in decision by HP. Makes no sense to me. It always strikes me as a basic insecurity on the part of the manager making the decision and the inability to accept that trust works both ways. but hey what do I know eh! Carolyn Poulter, Marmora, Ontario, Canada

Small software design and consulting firm works out of President's home. We are a small software design and consulting firm, we specialize in working with utilities and utilities contractors. We work out of home (my home) and there are four of us. We could work out of our individual homes, but prefer being in an invironment where we can chat and loosely interact. On the other hand, we love being able to connect to 150+ computers remotely and service and support our customers without having to leave our comfortable desks.  Hans Peters, President, ComPeters, Inc.

Telus Manager manages mobile team of teleworkers. I support a team of call centre employees who work from home. I myself work in the office although I am able to work a few days per month from home. My team comes into the office once to twice a month and I go out twice a year to visit them at home.  Tonya Archer, Team Manager, Telus Mobility

Telework helps Navy girlfriend keep home fires burning.  I think teleworking is a great idea, I would love to continue to work and start a family at home. My boyfriend is in the Navy and he's not always around, so this is the perfect answer to keep income flowing while being able to enjoy time with each other! Nikki Matheson, Victoria, BC

Telework would be a wonderful solution for this CT job seeker who has no access to commuting.  I am interested in starting telework because it is the best solution for my current situation. I am currently unemployed, have no transportation and live in a town that provides no public transportation (we don't even have any local cab companies.)   Robyn Fountain, Plainfield, CT

Proud new Canadian values telecommuting and life balance. My story well is about most importantly being a mom (I have three children). I am from Pakistan and now a proud Canadian. I have done Electrical engineering and have around fifteen years of experience in Project management. Five out these fifteen years as telecommuter ( a term unheard of in Pakistan!!).  Well to make the long story short I personally give great value to putting balance in life without losing my own identity or usefulness, so whenever i became a mom of new born i took an year break to telecommute. I was given permission to work from home with occasional visits to office to conduct weekly meeting etc.

I consider myself lucky to have this break due to the background of employers (a multinational group) and thanks to them I was able to give quality time to my home and family ; and also exceptional project management skills to complete rather difficult projects on time. I appreciate you people to stand up on a forum for telecommuters which in the long term benefit the employer and employee.  Here as support I would like to volunteer my services in any respect as administrative or any other capacity. Would be glad to be supporter of this portal.   Samina, Toronto, ON

Telework like being at the office without taking up office space. I worked for Polaroid Corporation from 2000 - 2004 in Waltham, MA mainly in the R&D group. Since my family and I wanted to move back home to New Brunswick, I interviewed at a company in Fredericton, NB in December of 2004. I was offered a position at this company and gave Polaroid my notice. Polaroid did not want me to leave so I suggested a telecommuting arrangement. Polaroid agreed and I have been telecommuting since March of 2005. My duties involve writing software for engineers and scientists in the R&D group, who are developing a new digital printing method. I stay connected to the office using tools like Cisco VPN, Outlook, Google Talk and Windows XP's Remote Assistance feature so I can connect to users PCs and see their desktops. Using Google Talk, speakers and a microphone, I can talk to my co-workers without having to pay a large phone bill. It is like I am at the office but I do not take up office space. Jason Brogan Polaroid Corp. New Brunswick, Canada

Teleworking saves time and travel for Nortel Manager. I began teleworking because I found that I could more efficiently from home than at the office during the winter. I would save time traveling to and from work and that time could be spent working instead of waiting in traffic. Once I began setting up myself at home (i.e. hi-speed internet, printer and fax) I saw no need to be at the office except to attend local meetings. Since I work and manage with a global team most of my meetings could be held via conference calls. M. De Fanti, Manager Real Estate Finance, Nortel Networks

Motivated and disciplined small business teleworker from Hamilton just loves working at home. I've been operating Quick-Type for over 13 years and like Bob Fortier my computer is opposite a wall-to-wall, ceiling-to-floor window looking out on my garden and a family of cardinals. I love what I do (transcription for medical specialists) and I'm a highly motivated and disciplined person and I don't transcribe in my nightgown although I could. Working at home is of benefit to my clients. I can work 5:00 am to 5:00 pm ++ if I need to ... and often do. Many times I'll put in a couple hours of work on the computer following a 3-4 hour hike. I don't feel lonely working here because I'm a well-rounded social individual when the office door closes. I only wish more of the medical profession would understand the benefits I can offer as opposed to working at their location. My productivity is beyond belief. I don't find they're as receptive to teleworking as one would think. I've had the capability of receiving their files digitally which would reduce the turnaround time of the transcription considerably. On a humerous note. One of my clients is a forensic psychiatrist, who often quotes verbatim some of the conversations with an in-mate. Needless to say (and this of course is confidential) when it is dictated to you 'out of the blue' it can be hilarious and "fall-off-your-chair" gut-wrenching funny. I started teleworking because I could see the efficiency of it. I wish more employers would see the benefits. Sincerely, Shirley Bailey, Owner, Quick-Type Secretarial Service

Flexibility key for this teleworker researcher. My husband's job requires that he travel to different countries, sometimes for extended periods of time. The nature of my job enables me to work wherever there is access to the internet and a telephone. I have teleworked from my bedroom dresser in Hong Kong to Internet Cafes in the UK to my colleague's kitchen in New Zealand. The most humorous thing that has happened during those telework experiences is getting e-mails from colleagues who say that they are on their way to my office in Canada to talk to me...but I am actually across the world! In particular I am interested in how other people use telework as a transition to retirement. Gillian Joseph, Researcher, Centre for Families, Work & Well-Being, University of Guelph.

TeleRepsathome, fully supports telework. TeleRepsathome was founded out of the need to help individuals find real jobs; they can do from the comfort of their home office. As the founder of TeleRepsathome I have researched jobs that can be done from home for 12 years, I understand that trying to find a company that allows you to telework can be a long hard journey, especially when you are just an average person with no specialized training. Now that major Call Centers are making the move from building to home and small business are following... I knew this would create telework opportunities for many who may not be highly skilled. I have used my experience to locate as many reputable telework opportunities as possible, skilled and unskilled. Like my members I also telework, because TeleRepsathome is a company run from my home office and my staff enjoy the same benefits. My mission is that TeleRepsathome will help many people reap the rewards of telework. Tara, Founder Of www.telerepsathome.com

Our company recently decided that they were closing the plant where my office is located. They offered to move me to corporate headquarters in Mississauga, but I'm not keen on living in the Toronto area. I decided that I had to find a way to keep my job. So, after hours of research, various drafts, I put forth a proposal for Teleworking and my company accepted my proposal! It starts in October and I'm so excited about it I can hardly wait until then! I'm very proud of my accomplishment and have to thank you for putting so much information at my finger tips!  Renee Rochefort, ConAgra Foods Canada Inc, Niagara Falls, ON

Gatineau (Quebec) web designer feels Canada could do more. My telework activities started as soon as I connected to Internet in 1998. At that time my two brothers and I were convinced to find more Internet job in USA than here in Canada "because the Americans have everything". After three months of self-training, and posting my URL and CV to as many B2B and job sites as possible, a New York ISP emailed me and offered us to start building Web sites. We did about 30 small Web sites each in our own studio. But I never could find that many jobs here in Canada. So I started to take Government jobs with Ottawa agencies. Today in 2005, I still wonder where are the telework recruiters. Maybe that's the reason why you have this Note "We cannot find telework jobs..." here on this page...  You can surf my Portfolio to see on or two jobs still on display. Most of my US jobs have been updated by other gurus since. Mike Tremblay

North York teleworker urges business and government to do more Starting about 10 years ago, I trained in Multimedia Development, Web Design and basically everything computer-related, as part of our curriculum we explored how to efficiently telework. I am no stranger to the scene, in theory. I have yet to find any job that uses my skills and teleworking. I worked in-house for many years in different fields and different jobs. Now I find myself at home caring for my two young children and looking more intently at the prospects involving telework. I cannot believe that more employers have not discovered the benefits of teleworkers, both for their business and the environment. I would really like to see Canada move into the age of teleworking and become a world leader in cost-efficiency and positive environmental impacts. The Canadian Government should offer more information and incentives to big businesses about teleworking and how it can favorably impact our economy and the environment. As for me, I am still plugging away at finding my place in the world as a teleworker and spreading the information on to all I meet. Hooray for IVC for bringing telework to the minds of so many people and I hope that you have more publicity in the coming years.  Nora Gill, North York, Ontario

North York teleworker urges business and government to do more Starting about 10 years ago, I trained in Multimedia Development, Web Design and basically everything computer-related, as part of our curriculum we explored how to efficiently telework. I am no stranger to the scene, in theory. I have yet to find any job that uses my skills and teleworking. I worked in-house for many years in different fields and different jobs. Now I find myself at home caring for my two young children and looking more intently at the prospects involving telework. I cannot believe that more employers have not discovered the benefits of teleworkers, both for their business and the environment. I would really like to see Canada move into the age of teleworking and become a world leader in cost-efficiency and positive environmental impacts. The Canadian Government should offer more information and incentives to big businesses about teleworking and how it can favorably impact our economy and the environment. As for me, I am still plugging away at finding my place in the world as a teleworker and spreading the information on to all I meet. Hooray for IVC for bringing telework to the minds of so many people and I hope that you have more publicity in the coming years.  Nora Gill, North York, Ontario

Canadian company Catecs helps other companies lower the cost of compliance.  When I started my business, a very good friend had let me use office space in downtown Montreal for free, at least until the business started to generate sales. Days spent drinking cafe lattes while planning out the business in open air bars on Crescent and St. Catherine street were, of course, great. Alas to save money we, meaning my wife and son, had to move out of our cozy upper duplex in NDG, and relocate to our modest, but paid for cottage in the Laurentians.

Though we sadly lack DSL or cable services here, both my photographer wife and I are now running virtual businesses from the cottage, and we couldn't be happier. The school bus stops in front of our door, and with a mail-in DVD service, even our teenage son is happy. The business I had started in the city had to be redesigned to be virtual. What has emerged is Catecs, which is short for Compliance Assistance Technologies. The idea for this business originated while I was working at Canada Customs and Revenue Agency (CCRA) on an e-government project.

Catecs in a nutshell: Every company needs to comply with rules and regulations. Now name one company with the mission of lowering the cost of compliance. If you can think of one, please tell me! If you can't, let me introduce you to Catecs! We have a compliance framework, a process and supporting tools that allows our clients to lower the cost of compliance with any set of regulations (according to their 'compliance profile'). Our overall focus is on compliance with international standards and best practices for quality, environmental, information security and records management. Catecs partners with freelance writers and application specialists, and uses its virtual office to manage workflow. Operating as a network of home office-based professionals allows Catecs to expand to any city. Richard Howlett, Managing Director, Compliance Assistance Technologies (Catecs), (450) 533-6030

Hamilton Ontario business completely virtual and supports telework. Raymond Services supports full teleworking. All of our employees work entirely from home, and are also trained at home. We rarely meet any of them. However, our customers are met face-to-face, initially, then our relationship is continue remotely. Although teleworking certainly does present it's challenges, overall we have found that we can normally work around them. Raymond Services came into being almost four years ago, and met the issues of homeworkers from its inception. There are still areas of business life that need constant attention due to employees occupying a home office, but we are determined to maintain the status quo. Some business prospects remain uncertain of the viability of our decision, but we are hopeful that the future will convince them that we can overcome some the problems situations they are claiming are insurmountable., Raymond McIntyre, Owner / operator, Raymond Services
Florida College professor thinks telework is just fine:  I've worked as a freelance writer online in the past, both teleworking online as well as at a physical location. The physical setting was more dependable in terms of workload and more consistent. David Somerfleck, West Palm Beach
Markham, ON. Account Manager for Delphi Corp loves his telework. I work mostly on the area that I live in, which is about 75 km. from the office of the company that I work for. In my home office I have a High Speed Internet connection, a fax machine, a laptop computer as well as an Internet Protocol (IP) phone. The IP phone is a godsend. It gives me direct access to our corporate PBX though the public Internet. The people I talk to on the phone have no idea that I’m not actually in the office. I can start my workday bright and early without having to deal with traffic.

Together with my cellular phone, I have access to virtually all of the resources available to me at the head office. I can go directly from home to visit customers most days and I can often beat the traffic home to finish up any paperwork by days’ end and still get supper going before my wife gets home from work.

Our company is in the business of supplying our customers with the means to equip their own employees with the means to telework, and in so doing gain the considerable benefits for all concerned. Guy Couture, Strategic Account Manager, Delphi Solutions Corp.
Saskatoon-based freelance contract writer enjoys working from home I have been working from home full time since 1999 as a freelance/contract writer. Most of my work from 1999 to 2004 was with a U.S. investment research firm. As a reporter, and later editor, I participated with and led international teams of reporters who interviewed people in a variety of industries and then wrote reports about the industry and companies. Institutional investors used these reports to make investment decisions. My primary area of expertise is in electronics, data communications and industrial instrumentation. Currently I focus on writing technical user and training manuals, whitepapers, business plans, articles and web content, especially in my areas of expertise.

Prior to teleworking I was an electronics and instrumentation instructor at a couple of large technical colleges. I wrote articles as a sideline. My opportunity to go full time came after a U.S. investment research firm found my website which contained information on how to buy a self-published book I had written. They purchased and read the book, contacted me by phone and asked me to try my had at their research reports.

Working from home may not be ideal for everyone, but I enjoying working from home, as long as I can get out of the office for coffee with friends a few times a week. I have found that telephone, email and instant messaging are key 'lifelines' that make telework possible but clear communications is the key. Also, in my experience to this point, there are not many companies that understand how telework can work effectively and therefore many are reluctant to try it.  Ron Johnson, Saskatoon, Saskatchewan
Canadian Fed manager 'from another age' for resisting telework. I work from home for a few years quite successfully being connected to the office computer with a phone line. I thereby saved time, money and found it less tiresome and more productive than to work in 'standardized' government buildings. At the same time, I was conscious that I was reducing congestion costs and pollution. Unfortunately, I was recently prohibited doing so by a new manager that came from an other age. René Durand, Gatineau, Quebec
 

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