The pros and cons of teleworking
ELLEN ROSEMAN, May
30, 2004
A couple left Toronto last year to buy a house on an acre of land on
the Pefferlaw River, about an hour's drive north of the city limits.
He set up his own consulting business,
while she commutes to the city for her full-time job.
"The challenge of a remote area is
limited shopping, lack of entertainment and fine dining," he said when
I asked what he missed.
But he can fish on the river, ice-fish
on Lake Simcoe in the winter, go out in a canoe and barbecue his
lunch.
What about working from home? Has it
been hard to adapt?
"The rub is, it's more distracting
here," he says. For example, he'll nip out to the garden in mid-week
to do chores he'd normally do on weekends.
His move to the country has been a
double-edged sword: Work expands into the time normally reserved for
leisure and vice-versa.
Before you decide to leave the city,
you have to decide whether or not to become self-employed.
The joys and pains of self-employment
are almost totally independent of location, says Gil Gordon, a
telecommuting expert based in Monmouth Junction, N.J.
Some people are suited to working for
themselves and some are not. Figure out which type you are first.
"You may need to be embedded in a
community of like-minded souls," he says. "You thrive on the
intellectual and social stimulation of the business world.
"Now you're three hours away and your
only socialization is with the guy who mows your lawn. That's why the
transition can fail."
In his own move to the country, Gordon
found he had less contact with business colleagues and more with his
family. "That scratched my social itch enough."
But he sees very few single people who
leave the city and work on their own from a distant location. The
workplace may be their prime social experience.
"I'd be concerned they were solving one
problem by moving to the boondocks and creating three others," he
says. "It's as much an issue of emotional decision-making as anything
else."
If you don't relish the thought of
being self-employed, you can always ask your employer about telework
or telecommuting.
Gordon has a generic telecommuter's
agreement at his Web site,
http://www.gilgordon.com, written for use in a pilot program.
Does the company cover the cost of
computers, telephone and office supplies? How much personal use is
reasonable? Does your homeowner's insurance cover the company property
in your home?
If not, you must agree to notify your
manager and take out additional coverage at the company's expense.
Telecommuting is not a substitute for
child care, the agreement says. "The company recognizes that one
advantage of working from home is the opportunity to have more time
with dependents, but it is your responsibility to insure that you are
fully able to complete your work assignments on time."
It's realistic to plan for a goal of
working three days a week at home, beginning with one day a week for
the first month. This can be increased, depending on your willingness
and your manager's assessment of your work and the supervision you
need.
"There may be times when you will be
requested to come into the office on a day that you might have planned
to spend at home," it says. "Company XYZ and your manager will try to
minimize these unplanned office visits, but we ask that you recognize
the need for them and agree to come in when requested."
Part-time telework is the norm. The
vast majority of telecommuters don't do so full-time, says Bob Fortier
who runs InnoVisions Canada, a flexible work consulting firm based in
Ottawa.
"They go to the office two or three
days a week. This overcomes the risk of isolation, the `out of sight,
out of mind' syndrome."
Fortier's Web site (http://www.ivc.ca)
is packed with studies that show telework improves employee
lifestyles. It can also boost the employer's bottom line by helping
companies recruit and retain talented people.
As well, there can be a significant
saving in real estate costs. Two people can share an office if they
each work from home half the week.
The advantages of telework for
employees:
Saves money on food, clothing, dry
cleaning, parking and commuting.
Reduces commuting time and traffic
accidents.
Helps balance work and family life.
Makes getting to work easy for disabled
people.
Reduces exposure to office politics.
The challenges of telework for
employees:
Less social interaction can lead to
social and professional isolation.
Fewer career opportunities and chances
for promotion.
Potential for longer hours and
distractions.
Reduced support for information
technology.
Diminished access to resources found
only in the workplace.
As well, there's the "fridge factor,"
the chance you'll gain weight because you're too close to the kitchen.
And some colleagues can be jealous, especially if they're refused the
opportunity to telework.
Fortier was a civil servant who did a
teleworking project for the federal government, which led to more
flexibility for employees. He left in the mid-1990s when offered an
early retirement package.
Now he consults for companies that want
to set up telework programs.
Access to high-speed Internet can be a
problem for teleworkers, Fortier acknowledges. But you can function
without it unless your job requires you to send or receive huge files.
Next week, we'll go into more detail
about Internet options outside the city.
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Ellen Roseman's column appears
Wednesday, Saturday and Sunday. You can reach her by writing Business
c/o Toronto Star, 1 Yonge St., Toronto M5E 1E6; by phone at
416-945-8687; by fax at 416-865-3630; or at ellen@ellenroseman.com by
e-mail. |