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USA federal government telework program


Dec 9, 2010 President Obama signs H.R. 1722, the Telework Enhancement Act of 2010, into law.  The legislation grants Federal employees eligibility to telework and requires Federal agencies to establish telework policies and designate a Telework Managing Officer.  Within 180 days, all Federal agencies must:
  • Establish policy for eligible employees to telework in consultation with the OPM
  • Determine employee eligibility
  • Notify all employees of their eligibility
  • Establish interactive training programs for teleworkers and telework managers
  • Include telework in business continuity (COOP) plans
  • Designate a Telework Managing Officer - Must be a senior official with direct access to agency head
  • Provide yearly progress reports to the Office of Personnel Management
April '10 Martha Johnson, General Services Administration's new administrator says: "Why are you not teleworking? Are you in love with the 1980s for some reason? says  Ms Johnson backs telework with a resolve that suggests the weight of GSA will come to bear on agencies trying to increase the practice — and those that continue to resist
Nov '09 Feds strike a blow for teleworking. Stats from the US Government's telework program
Nov '09 U.S. Patent and Trademark Office has 5,176 teleworkers, which equates to 50% of entire workforce. We currently have over 1,800 patent positions teleworking four days a week, and 326 trademark positions teleworking four days a week. We call those individuals "hotelers". They reserve office space when they do travel to the office, but they've completely relinquished their office space on our Alexandria campus.
June '08 US Defense Information Systems Agency (DISA) relocation forces embrace of telework
April 28 GSA  GSA cakewalking to its telework goal
Feb 08: USPTO  For 2009, USPTO plans to hire an additional 1,200 patent examiners while expanding the agency's award-winning telework programs
Jan 08:  GSA GSA Chief Proposes 50% of Staffers Telecommute by Year 2010 Currently around 10 percent of the GSA workforce teleworks [telecommutes] 1 or more days a week. Lurita Doan proposes that the GSA establish a strategy and policies that will help increase opportunities for telework to achieve the 50 percent teleworking goal
Nov 07  Federal workers union wants more work-from-home jobs. The National Treasury Employees Union, the largest independent federal union, wants Congress to OK more “telework” jobs.
Nov 2007 Several US Officials testify before the House of Representatives Committee on Oversight and Government Reform in a hearing entitled "Telework: Breaking New Ground".
Aug '07 US House takes a big step toward expanding the number of federal employees who could become telecommuters and work from home. Rep. John Sarbanes (D-Md.) offered an amendment to expand number of federal teleworkers. Bill would require every federal agency to establish a telework policy. Ensure employees telecommute w/o diminishing productivity or service. It would also require the GAO to examine and rate the telework policies of each agency and publish a report showing how many employees were telecommuting at each agency. IT would also provide for training and monitoring of telecommuters and would require each agency to name a full-time, senior employee as the "telework managing officer." It would link telework to "new carbon-neutral federal government" and "ensure that we in government do our part to reduce automobile emissions." Other details here
US Trademark Office to Experiment With Long Distance Telecommuting — 10 experienced trademark lawyers with good job-performance ratings will be permitted to move anywhere in the continental US and work from home. Article here
US Gov't agencies could be penalized up to 5 million if the number of telecommuters failed to increase over the previous year
Teleworking increases by 37% across US government, to 140,000  Of 1.7 million workers across 86 agencies, here are some stats and trends:
  • 73,000 in 2001
  • 90,010 in 2002
  • 102,921 in 2003
  • 140,694 in 2004 (37% increase)
  • 85% have a telework policy in place
  • 40% of agencies either provide employees with equipment to telework or share in the cost of the equipment
  • Also, see this article
US Gov't - Use of telework in Katrina aftermath limited
Nov 2005. US government spending bill approved by the House would require agencies to prove increase (from 2005) from, or give up $5 million in funding
June 2005: Rep. Wolf extends telecommuting penalty for another year - NASA and the National Science Foundation could join the departments of Commerce, Justice and State as agencies that could lose funding if they don’t meet a federal telecommuting mandate. See story here
Feb 2005 Federal Telework Survey: Majority Of Federal Workers Express Interest In Telecommuting In-person interviews with 139 federal workers and an online survey of 148 federal IT professionals. Among the findings:
  • 56% of IT professionals cite information security as their top concern related to telework, especially given that 66% of federal workers who telework use personal PCs and not government-issued computers;
  • the Government's drive for telework conflicts between Congressional requirements for telework and government IT-security requirements;
  • 87% of federal employees surveyed say they're interested in teleworking, but only 19% actually do so;
  • 50% of federal workers believe they're either ineligible or unsure if they're eligible to telework;
  • 45% of federal employees say their managers generally view telework favorably;
  • Federal employees cite the elimination of their commute--74%--and an improvement in work flexibility--60%--as the primary reasons for preferring telework;
  • Of the 13% of federal employees who wouldn't telework if given the option, just over half say isolation is the primary deterrent, followed by 42% who believe that they would have reduced productivity;
  • 40% of federal employees connect from home offices using a dial-up connection, with cable modems outpacing DSL connections among broadband users by a two-to-one margin;
  • Supporters of teleworking argue that the practice reduces traffic congestion and pollution, improves employee recruitment and retention, increases productivity, and reduces the need for office space.
Union praises passage of telework language. The National Treasury Employees Union spoke out last week in support of language in the fiscal 2005 appropriations legislation that will impose financial penalties on US federal agencies that refuse to adopt strong telework programs. See story here
Congress OKs $5 million penalty for telecommuting shortfalls. Agenices who fail to offer every eligible worker the opportunity to telecommute by mid-to-late January will be assessed a 5 million penalty.
Taking the stress out of work More US feds are doing their jobs from home or satellite locations. See story here
U.S. Office of Personnel Management aims to modernize HR systems in the federal government and eliminate stovepiping. Expanding telework among the changes. See story here
A number of US federal entities stand to lose as much as $5 million each if they do not certify that their workers are eligible for teleworking See story here
US Congress omnibus bill includes $500,000 to expand telework programs in the federal government. The money will pay for creating a training program to teach managers about the benefits of telework
The Bush Administration, through the Office of Personnel Management and the General Services Administration, has implemented a number of initiatives to promote telework in Federal agencies. In addition, the President's FY 2005 budget includes $5 million for the Department of Labor to encourage greater use of scheduling flexibility and telework options in the private sector. Growth figures as follows:
Apr 2001 53,000
Oct 2003 103,000 (93% increase)
July 2004 US government officials that managerial resistance to telecommuting is gradually diminishing.  Main reasons for slow adoption are size of the federal workforce and necessity for cultural changes to be made within each agency. Agencies have not considered telework a priority. OPM's strategy to promote telecommuting includes:
n Focusing on telework as an emergency preparedness tool. -- increasing the number of employees who telecommute at least part of the time will help in emergency situations. You need a cadre of people who have gotten the kinks out and are just used to working in a non-office environment.
n Reducing managers' concerns about supervising telecommuters. One of managers' main worries, Block said, is that if they give employees the option to work away from the office and it doesn't work well, they can't take the benefit away. To dispel this fear, OPM encourages managers to implement clear-cut agreements for trial periods that free both the manager and employee from obligation to continue the arrangement after the trial ends.
n To integrating telework in courses on management, emergency preparedness and other subjects.

(July 2004) Two US Congressmen Plan to Rev Up Telecommuting (story here)
n Frustrated that many federal agencies do not encourage telecommuting, two House members said yesterday that they plan to sponsor legislation to increase the number of telecommuters in the government workforce.
n House members emphasized that robust telecommuting programs would help federal and congressional offices in Washington cope with unforeseen disruptions, such as snowstorms, hurricanes, anthrax mailings and a Tractor Man.
July 2004: Congress finally fed up with the federal government's dismal telework performance Withholds $5 million from the budgets of the departments of Commerce, Justice and State until they prove they let their eligible employees telework  Here are some of the best and worst agencies for telework. The chart (from Network World Fusion) compares the number of eligible employees to the number who actually telework. The last category shows how close each agency has come to meeting the government’s mandate that 100% of eligible employees be allowed to telework.
Agency Number of employees Number eligible Number teleworking Percent compliant
Worst:    
Dept. of State 18,310 11,558 170 1.4%
Dept. of Homeland Security 53,025 25,803 392 1.5%
Small Business Administration 3,138 3,120 268 8.5%
Securities and Exchange Commision 3,279 3,279 313 9.5%
Dept. of Transportation 58,487 27,078 2,695 9.9%
Best:    
Dept. of Energy 14,516 1,437 1,437 100%
Nuclear Waste Tech. Review Board 16 15 15 100%
Pension Benefit Guaranty Corp. 790 339 339 100%
Dept. of Treasury 108,533 43,433 30,498 70.2%
Office of Personnel Mgmt. 3,606 2,898 1,542 53%
June 2004 Rep. Wolf Cracks the Whip to Get Agencies Moving on Telework (See Washington Post article)
Disappointed that federal agencies are moving slowly on telecommuting, Rep. Frank R. Wolf (R-Va.) lowers the legislative hammer:
n Agencies that failed to comply with bill requiring 100% of eligible telecommuters will face a budget cut of $5 million each.
n Other politicians are also upset. Rep. Thomas M. Davis III (R-Va.), the House Government Reform Committee chairman, has scheduled a hearing for July 8 on the issue
n Last month, the Office of Personnel Management (OPM) informed Congress that only 6% of federal employees work from home or a telework center at least one day a week. The survey covered 74 agencies with more than 1.7 million employees.
n The OPM report listed 20 agencies where less than 2% of the employees telecommute. Among them are two agencies that Wolf oversees as an Appropriations cardinal -- the State Department and the SBA.
n But the timetable, which would have had three out of four eligible employees telecommuting today, has not been met.
n Managerial resistance is at root of slow takeup.
n By most accounts, agencies have moved slowly because of concerns that employees who work at home may be less productive and because federal managers are reluctant to let employees work out of their sight.

USA federal government telework program

2004 Report from the US Office of Personnel Management describes state of telework in US federal government. Findings include the following:
n The number of teleworkers grew by 93% from:

53,389 in 2001 to
90,010 in 2002, and to
102,921 in 2003;
n The number of eligible employees grew 20% from:
625,313 employees (35%) in 2002 to
751,844 employees (43%) in 2003;
n Telework is slowly but steadily moving into the mainstream, as an expected part of an effective agency's personnel strategy, rather than as a "special" program needing a great deal of external support;
n Activities undertaken by OPM in partnership with the General Services Administration (GSA) to promote telework include: special consultation and training for agencies looking to increase participation rates; a multifaceted educational campaign; Internet-based courses for employees and managers; a video tape loop; a manager's handbook; promotional materials, such as posters and newsletter articles; and, an all-day seminar with research-based experiential training on how to overcome obstacles to telework;
n OPM Director Kay Coles James says. "..more work needs to be done to reach our telework goals - goals that I know we will achieve."
 

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