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Cisco
Study - Telecommuting Significantly
Increases Employee Productivity, Work-Life Flexibility and Job
Satisfaction (this article taken from
CISCO's site)
Increased Productivity Due to Telecommuting
Generates an Estimated $277 Million in Annual Savings for Company
Video
SAN JOSE, Calif., June 25, 2009 –
Today, Cisco announced the findings of its Teleworker Survey, an in-depth
study of almost 2,000 company employees. The study, conducted to evaluate
the social, economic and environmental impacts associated with
telecommuting at Cisco, revealed that a majority of respondents
experienced a significant increase in work-life flexibility, productivity
and overall satisfaction as a result of their ability to work remotely.
As the modern workforce continues to evolve and globalize, more companies
are evaluating a telecommuting strategy to save costs and lower carbon
emissions as well as to retain top talent. For these companies, Cisco's
survey highlights the gains that a sound telecommuting strategy provides
for employees and employers alike.
Cisco is achieving new levels of efficiency and effectiveness by enabling
people to work together no matter where they are located. In fact,
according to Cisco's Internet Business Services Group, the company's
global strategic consulting arm, the company has generated an estimated
annual savings of $277 million in productivity by allowing employees to
telecommute and telework. In addition, with the steady adoption of
enterprise-class remote connectivity solutions like Cisco® Virtual Office,
the recently announced Cisco OfficeExtend, and virtual collaboration tools
like Cisco WebExTM, Cisco anticipates that employees and employers will
continue to see a rise in the benefits associated with telecommuting.
Cisco's Next-Generation
Workforce
- Cisco employees spend about 63 percent
of their time communicating and collaborating.
- 40 percent of Cisco employees say they
are not located in the same city as their manager.
- The average Cisco employee now
telecommutes 2.0 days per week.
- 60 percent of the time saved by
telecommuting is spent working and 40 percent is spent on personal time.
Key Findings/Highlights
- Cisco conducted the survey in late 2008
to evaluate a number of telecommuting topics, including commuting
patterns, technology barriers, work quality and productivity,
environmental impacts, and advantages and disadvantages of the flexible
lifestyle, as well as overall employee satisfaction.
- 1,992 Cisco employees across five
regions (Asia Pacific, emerging markets, European markets, Japan and
U.S./Canada) participated in the study.
Productivity and
Collaboration
- Approximately 69 percent of the
employees surveyed cited higher productivity when working remote, and 75
percent of those surveyed said the timeliness of their work improved.
- By telecommuting, 83 percent of
employees said their ability to communicate and collaborate with
co-workers was the same as, if not better than, it was when working
on-site.
- 67 percent of survey respondents said
their overall work quality improved when telecommuting.
- An improved quality of life through
telecommuting was cited by 80 percent of survey respondents.
- Telecommuting can also lead to a higher
employee retention rate, as more than 91 percent of respondents say
telecommuting is somewhat or very important to their overall
satisfaction.
Going Green
- In 2008, Cisco teleworkers prevented
approximately 47,320 metric tons of greenhouse gas emissions from being
released into the environment due to avoided travel.
- The average distance for round-trip
commutes varied among global regions: employees in U.S. and Canada
reported on average a 30-mile round-trip commute; Asia Pacific employees
cited a distance of about 14 miles; Japanese employees cited a 26-mile
commute; employees in emerging markets commute an average of 16 miles;
and European employees reported a 46-mile commute.
- Cisco employees report a fuel cost
savings of $10.3 million per year due to telecommuting.
Supporting Quotes
Rami Mazid, vice
president, Global Client Services and Operations, Cisco:
In the age of a global market, time and
distance separates people and workspaces. Cisco has long recognized that
telecommuting and collaborative technologies are effective in breaking
down separation barriers and enabling the transition to the borderless
enterprise. In addition, as demonstrated by our recent study, a properly
executed program for telecommuting can be extremely effective at unlocking
employee potential by increasing work-life balance, productivity and
overall satisfaction."
Carina Reyes, manager,
Operations, Cisco: As a working
mother of three children, I know firsthand the benefits of Cisco Virtual
Office. Through high-quality voice and video, I remain engaged and able to
lead global teams and programs with ease and avoid back and forth trips to
the office. The seamless transition from work to the home has given me the
flexibility to choose the schedule that best fits my work and my home.
Juggling early-morning Europe calls, midday doctor's appointments and
evening Asia meetings, I move with ease from one place to another. My
family and I feel fortunate that I work for one of the best companies
today that enables true work-life navigation."
Supporting Resources:
Technorati Tags:
Cisco, Telecommuter, Telecommuting, Work-Life Balance, Work from Home,
Flexible Work, Employee Satisfaction, Productivity, Cisco Virtual Office,
OfficeExtend, WebEx, Collaboration, Mobility, Unified Communications
About Cisco Systems
Cisco, (NASDAQ: CSCO), is the worldwide
leader in networking that transforms how people connect, communicate and
collaborate. Information about Cisco can be found at
http://www.cisco.com For ongoing
news, please go to
http://newsroom.cisco.com
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The use of the word partner does not imply a partnership relationship
between Cisco and any other company. This document is Cisco Public
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